The 25 best concept testing and ad testing tools in 2026
Concept testing used to mean a cheap poll or an expensive agency study. Now an AI can interview hundreds of recruited people about a concept card within days, panels sell preference tests by the response, and models screen ad creative before anyone sees it. The risk has moved: it is now easy to buy the wrong kind of evidence, because a predicted heatmap, a poll winner and a recorded explanation answer different questions.
This guide is for founders, product marketers, researchers and agencies who want to test a product idea, message, package, prototype or ad before paying to build it or buy media. It sorts 25 tools by the question each one answers, with prices checked on 1 October 2026 and the recruitment and service costs that change the total, so you can choose a method and a shortlist for your next test.
Key takeaways
- Feedbaq is our first pick for founders, PMs and marketers testing concepts with people they can invite, with voice and screen responses and AI follow-ups. Outset, Listen Labs and GetWhy serve larger research programs on enterprise contracts.
- Choose the method before the tool. Open interviews explain why a concept confuses people, choice tests pick a favorite, conjoint and MaxDiff measure tradeoffs, and only a live campaign shows what converts.
- Who answers matters as much as the software. Your own users cost little; a screened B2B audience on Wynter starts at $899 a test; recruited AI interviews are mostly sold on enterprise contracts.
- AI can interview a real person, analyze what people said, or simulate an answer. Only the first two are evidence from people.
Start here
Find your question, use the method it calls for, then start with the tool named.
- Why does the concept attract or confuse people? Run open interviews with AI follow-up questions. Start with Feedbaqfor a self-service study with your customers, prospects or community. Compare Outset for an enterprise research program with recruitment, or Conveo when on-camera clips and multi-market research matter.
- Which package, icon or headline do consumers prefer? Run a quick preference poll. Start with PickFu, from $1 a response with a written reason from each person.
- Does a specific B2B buyer understand your message? Run a message test with a screened panel. Start with Wynter: the right job title is worth more than a large general sample.
- Can people use the proposed design? Run a task test on a prototype. Start with Lyssna on its free plan, or Maze if your prototypes live in Figma.
- Which features and price win? Run a conjoint or MaxDiff survey. Start with Conjointly, which publishes its price.
- Will the ad work before you buy media? Run a human ad pre-test. Start with Behavio, from $3,000 a year, or System1 Test Your Ad for a benchmark of 120,000+ ads.
- Which live ads work, and what should you make next? Analyze your ad accounts. Start with Motion.
Match the question to the method
“Concept testing” covers several methods, and each one leaves a different question open. A preference poll can explain a choice, but it does not measure willingness to buy. An interview explains a misunderstanding without measuring how common it is. A heatmap predicts where eyes land without asking anyone. Pick the method whose blind spot you can live with, then pick the tool.
| Your question | Method | What it will not tell you | Tools in this guide |
|---|---|---|---|
| Why does this concept attract or confuse people? | Open interviews, with AI follow-ups or moderation | How common each reaction is | Feedbaq, Outset, Conveo, Listen Labs, GetWhy, Voxpopme, Remesh |
| Which option do people prefer? | Preference poll with a reason from each person | Whether anyone would buy it | PickFu, Lyssna, Sprig |
| Does a specific B2B buyer understand the message? | Message test with a screened role | Whether the page will convert | Wynter |
| Can people use the design? | Task test on a prototype or live site | Whether anyone needs the product | Maze, Useberry, Lyssna |
| Which concept, features and price win, and by how much? | Structured survey: monadic test, conjoint, MaxDiff, price sensitivity | Why people chose, unless you add open questions | Conjointly, SurveyMonkey LaunchPad, Pollfish, Attest, Zappi, quantilope, Suzy, Qualtrics |
| How does the ad make people feel, against norms? | Human ad test with benchmarks | How it performs with your targeting and budget | System1, Behavio, Zappi |
| Will the key visual get noticed? | Predicted attention from a model, with no people | What anyone feels or believes | Neurons |
| Does it convert? | A live A/B test, then creative analytics | Why people reacted | Meta and Google A/B tests, then Motion |
Then decide who supplies the participants, because recruitment is part of the price. There are four sources: your own users, waitlist or community; a general consumer panel (PickFu, Pollfish, Attest); a screened B2B panel (Wynter); or a recruiting service (Outset, GetWhy, Listen Labs). Your own people cost little and know the problem, but they are friendlier than strangers. A cheap response is expensive if it comes from the wrong audience.
The 25 tools at a glance
The tools fall into five jobs. Prices are as each vendor showed them on 1 October 2026. “None listed” means the vendor publishes no free plan.
- Hear why with AI-led interviews: Feedbaq, Outset, Conveo, Listen Labs, GetWhy, Voxpopme, Remesh.
- Compare messages, designs and prototypes quickly: PickFu, Wynter, Lyssna, Maze, Useberry, Sprig.
- Measure concepts, feature tradeoffs and pricing: Conjointly, SurveyMonkey LaunchPad, Pollfish, Attest, Zappi, quantilope, Suzy, Qualtrics.
- Screen and pre-test ads: Behavio, System1 Test Your Ad, Neurons.
- Learn from ads after launch: Motion.
| Tool | Job | Best for | Price from | Free plan |
|---|---|---|---|---|
| Feedbaq | AI interviews | The why from people you invite | $49/mo | No; building is free |
| Outset | AI interviews | Recruited interviews at scale | Enterprise contract | None listed |
| Conveo | AI interviews | On-camera reactions across markets | $5/interview min (agencies) | No |
| Listen Labs | AI interviews | Recruit, interview and synthesize | Enterprise contract | None listed |
| GetWhy | AI interviews | Video studies with an agency option | Enterprise contract | None listed |
| Voxpopme | AI interviews | Enterprise video research | Enterprise contract | None listed |
| Remesh | AI interviews | Group agreement at scale | Enterprise contract | None listed |
| PickFu | Quick tests | Consumer preference polls | $1/response | Pay per survey |
| Wynter | Quick tests | B2B message tests | $899/test | No |
| Lyssna | Quick tests | Design preference, first impressions | $166/mo, annual | Yes |
| Maze | Quick tests | Figma prototype tests | On request | 1 study/mo |
| Useberry | Quick tests | Prototype task analysis | €83/mo, annual | 10 responses/mo |
| Sprig | Quick tests | In-product concept research | Enterprise contract | None listed |
| Conjointly | Measurement | Self-serve conjoint and pricing | $2,895/yr | 20 responses, advanced methods |
| SurveyMonkey LaunchPad | Measurement | Ready-made concept tests | Per study | No |
| Pollfish | Measurement | Cheap consumer samples | $0.95/response | Free to build |
| Attest | Measurement | Multi-market consumer tests | Enterprise contract | None listed |
| Zappi | Measurement | Norm-based concept and ad tests | Enterprise contract | None listed |
| quantilope | Measurement | Many advanced methods a year | $2,300/mo | None listed |
| Suzy | Measurement | Brand-team research platform | Enterprise contract | None listed |
| Qualtrics | Measurement | Enterprise feature and price research | Enterprise contract | None listed |
| Behavio | Ad pre-tests | Human pre-tests at a published price | $3,000/yr | Free heatmap |
| System1 | Ad pre-tests | Emotion against 120,000+ ads | Enterprise contract | No |
| Neurons | Ad pre-tests | Predicted attention | Enterprise contract | No |
| Motion | After launch | Creative analytics for live ads | $750/mo | Trial |
How we chose
This guide comes from desk research: current vendor pages, pricing, documentation, customer stories and announcements, reviewed on 1 October 2026. We did not run hands-on tests, so we describe what each product is built to do and say where we would shortlist it. We looked for products that do the job today, a real difference from their nearest neighbor, adoption evidence such as named customer stories (which we attribute to the vendor), and buying information a team can act on. Where a vendor publishes no price, we say so instead of estimating.
We left out generic website A/B testing tools, which test live pages rather than concepts. MagicBrief, once a common pick for ad creative, shut down on 31 July 2026 and points customers to Canva Grow. We make Feedbaq. It sits in the interview category, for teams that can invite their own participants.
Hear why: AI-led interviews with real people
These tools collect explanations from real people, with an AI asking follow-up questions or moderating the whole conversation. They differ in four ways: the answer format (text, voice or video), who recruits the participants, how much research service comes with the contract, and whether participants talk one to one or as a group. Feedbaq is the self-service starting point for testing an idea with people you can invite. Outset, Conveo, Listen Labs and GetWhy focus on larger research programs, with recruitment and services in the buying decision. Voxpopme adds a full video research suite, and Remesh runs group conversations.
1. Feedbaq
feedbaq.toMade by us
A study link where people react to your concept by voice, by narrating a desktop screen recording, or by text and multiple choice, and an AI can ask follow-up questions about what each person said. Participants need no account or app.
Your own AI agent (Claude, ChatGPT, Codex, Cursor or Grok) can create and publish the study and read every response with its transcript through Feedbaq’s MCP server, so the agent can write the summary. The concept test template is ready to use, and the concept testing questions guide covers what to ask.
- You bring
- A concept as an image or video, or a live page people narrate on screen, and a link you send to your users, waitlist or community.
- You get
- Voice and screen recordings with transcripts, typed and multiple-choice answers, and up to three AI follow-ups per question.
- Example
- Show three landing-page headlines and hear each person explain, in their own words, what they think the product does.
- Shortlist it if
- You are a founder, PM or marketer testing a concept, message or design with customers, prospects or a community you can invite.
- Choose it over
- Outset, Listen Labs or GetWhy when you want to run the study yourself on a self-service plan and hear the reasons behind reactions.
- Think twice if
- You need a vendor to recruit a screened audience or run a formal market-wide study: compare enterprise research platforms or a specialist survey method.
- Price
- $49 a month with every feature; free to connect your AI agent and build studies
- Free plan
- No free plan; building and previewing a study is free, publishing needs the plan
2. Outset
outset.aiAn enterprise research platform where an AI interviewer runs one-to-one conversations by text, voice or video in 40+ languages, then tags themes and builds a report you can question. HubSpot, Microsoft and Away appear as customer stories on its site.
- You bring
- A research goal or discussion guide, concept boards or ads, and either your participant list or a recruitment brief for Outset.
- You get
- Interview playback, transcripts, auto-tagged themes, highlight reels and exports to CSV, PowerPoint, PDF or video.
- Example
- Show three ad concepts to recruited category buyers and let the AI interviewer probe what each person thinks the ad promises.
- Shortlist it if
- You need dozens or hundreds of recruited interviews about a concept and want research help with setup.
- Choose it over
- Conveo or GetWhy when some participants should answer by text or voice instead of on camera, or when you want Outset’s team to program the guide.
- Think twice if
- You want one small test at a known price: plans, recruitment and expert support are all quoted.
- Price
- Enterprise contract
- Free plan
- None listed
- Watch the extra costs
- Recruitment through Outset, custom panel sourcing and project support are plan features or add-ons.
3. Conveo
conveo.aiVideo-first AI interviews: real participants answer on camera in their own language while an AI moderator follows up, and Conveo analyzes the footage. Conveo names Google, Unilever, AB InBev and Canva as customers.
- You bring
- Concepts or positioning ideas, a discussion guide, and participants from your list or a Conveo-integrated panel.
- You get
- Video interviews with transcripts, analysis and clips that show people reacting in their own words.
- Example
- Compare two positioning ideas in three markets and show stakeholders participants explaining their choice on camera.
- Shortlist it if
- Your stakeholders are persuaded by faces and voices, and you test in several countries.
- Choose it over
- Outset or Listen Labs when on-camera reactions are the point of the study, and GetWhy when an agency wants per-minute prices it can quote to clients.
- Think twice if
- Your budget is small: the only published terms are for agencies and start with a $5,000 credit commitment.
- Price
- Agencies: $5 per interview minute up to 1,500 minutes in a study, then $2. Brands: quote
- Free plan
- No. Designing and launching a study spends no credits
- Watch the extra costs
- Agency credits are prepaid ($5,000 minimum, valid 12 months); panel and incentive costs are separate.
4. Listen Labs
listenlabs.aiAn enterprise-oriented research platform for study design, participant recruitment, AI-moderated interviews and analysis, with simulated research as another option. It announced that it is joining Salesforce, with the same team building the product inside Salesforce AI Labs.
- You bring
- A research question; Listen Labs can draft the study and recruit the people.
- You get
- Interview recordings and transcripts, synthesized findings, and newer study types such as Gabor-Granger price tests.
- Example
- Interview people who evaluated your product and walked away, ask why the concept did not fit, then test price points with the same audience.
- Shortlist it if
- You want study design, recruitment, interviewing and synthesis from one vendor.
- Choose it over
- Outset or GetWhy when you want interviews and Gabor-Granger price tests with the same audience from one vendor.
- Think twice if
- You are signing a long contract now: confirm availability and packaging after the Salesforce move.
- Price
- Enterprise contract
- Free plan
- None listed
- Watch the extra costs
- Ask whether recruitment and incentives are included in the quote.
5. GetWhy
getwhy.ioAn enterprise research platform for AI-moderated video interviews in 100+ languages, with participant recruitment and an in-house agency. Arla, eBay, Heineken and Maersk appear as customer stories on its site.
- You bring
- A brief for an idea, campaign or market question, run yourself on the platform or handed to GetWhy’s researchers.
- You get
- Narrative reports with the video clips behind each finding, exportable to PowerPoint in one click.
- Example
- Test three campaign ideas in four markets and give each market lead a deck with the clips behind every conclusion.
- Shortlist it if
- You run multi-market brand or innovation studies and need a stakeholder deck at the end.
- Choose it over
- Conveo or Outset when you want to switch between self-service and a full-service agency on the same platform.
- Think twice if
- You want to see a price before talking to sales: buying is demo-led.
- Price
- Enterprise contract
- Free plan
- None listed
- Watch the extra costs
- Recruitment scope and agency support are agreed per project.
6. Voxpopme
voxpopme.comAn enterprise video research suite: video surveys, AI-led voice interviews, live interviews, screen-recorded user research and a searchable repository with an AI research agent called Compass. Microsoft, Airbnb and Wendy’s researchers give testimonials on its site.
- You bring
- Concepts and questions, fielded to its 3.5M+ participant panel or embedded in your own surveys.
- You get
- Video and voice answers with transcripts, themes, sentiment and showreels for stakeholders.
- Example
- Collect video reactions to two packaging concepts and cut a two-minute showreel for the brand review.
- Shortlist it if
- You are an insights team that wants video, live and AI interviews plus a repository from one vendor.
- Choose it over
- Conveo or GetWhy when you also need live focus groups, screen-recorded tasks and an archive of past studies.
- Think twice if
- You only need one method: each product is quoted separately, so scope exactly what you buy.
- Price
- Enterprise contract, priced per product
- Free plan
- None listed
- Watch the extra costs
- Panel recruitment and full-service consulting are scoped separately.
7. Remesh
remesh.aiLive or asynchronous conversations with hundreds of participants at once: people answer, then vote on each other’s answers, so you see which views the group shares. Nestlé, YUM! Brands and Ipsos feature on its homepage.
- You bring
- A discussion guide and stimuli, with your own customers or participants Remesh recruits.
- You get
- Themes from open answers and agreement scores across the group, as the session runs.
- Example
- Run one session with 200 category buyers on a campaign concept and see which objections most of them share.
- Shortlist it if
- You need to know how widely a reaction is shared across a group.
- Choose it over
- One-to-one interview tools such as Outset when group agreement matters more than individual depth.
- Think twice if
- You want each person’s full story: a group conversation gives every participant less room than an interview.
- Price
- Enterprise contract
- Free plan
- None listed
- Watch the extra costs
- Participants, moderation and research services are scoped per project.
Compare messages, designs and prototypes quickly
These tools answer narrow questions fast: which option people prefer, what they take from a first glance, and where they fail a task. PickFu and Wynter sell answers from a panel; Lyssna, Maze and Useberry are research tools you can point at your own users or a panel; Sprig serves research programs inside a product. A task test can expose friction in a flow, but it cannot tell you whether anyone needs the product.
8. PickFu
pickfu.comPaid polls for quick choices: you post two or more options, a targeted panel picks one and writes why, and AI summarizes the reasons. PickFu says its panel has 15M+ respondents in 15 countries.
- You bring
- Images, names, headlines or videos to compare, and the audience traits you want.
- You get
- Votes, a written reason from every respondent and an AI summary of those reasons.
- Example
- Compare three app icons with mobile gamers and read why the two losing icons felt generic.
- Shortlist it if
- You need a fast consumer read on a package, icon, thumbnail, title or headline.
- Choose it over
- Lyssna when the question is pure consumer preference and you want results without setting up a research tool.
- Think twice if
- Your buyers hold specific B2B roles: a consumer panel will not represent them.
- Price
- From $1 per response; surveys from $15. PickFu+ from $999 a year, paid as credit
- Free plan
- Free account; you pay per survey
- Watch the extra costs
- Targeting, question type and sample size raise the price per response; PickFu+ takes 5% to 15% off surveys.
9. Wynter
wynter.comB2B message testing with a verified panel of 86K+ professionals: people with the job titles you sell to read your page and score and comment on each section. Results arrive in 12 to 48 hours; Appcues is a named case on its site.
- You bring
- A homepage, landing page, pricing page or message, and the roles and seniority of your buyers.
- You get
- Scores and written reactions for each section of the page, plus preference tests and buyer surveys.
- Example
- Ask finance leaders whether your pricing page makes clear what they would pay and what would stop them.
- Shortlist it if
- You sell to a defined B2B role and need to know whether your message lands with that role.
- Choose it over
- PickFu or a general panel whenever the right job title matters more than a big sample.
- Think twice if
- You want frequent cheap checks: one test starts at $899 and plans at $20,000 a year.
- Price
- Pay as you go from $899 a test; Pro $20,000 a year in credits
- Free plan
- No. Tests with your own panel are free
- Watch the extra costs
- Senior audiences cost more per test; without a plan, tests cost about 1.5 times the Pro rate.
10. Lyssna
lyssna.comA research tool for quick design and message checks: preference tests, five-second tests, prototype and live-site tests, surveys and interviews, with AI follow-ups and summaries on Growth. Klarna and the RSPCA are among its named customer stories.
- You bring
- Designs, screenshots, prototypes or a live URL, and your own participants or Lyssna’s panel.
- You get
- Choices with reasons, what people remember after a first glance, task results and recordings.
- Example
- Show two landing-page hero designs for five seconds, then ask what the product does and who it is for.
- Shortlist it if
- You test designs and messages often and want a free plan to start.
- Choose it over
- Maze when you want a self-serve paid plan, and Useberry when you want AI follow-ups and summaries, which Useberry lists as coming soon.
- Think twice if
- You need many interviews a month: Growth includes five in-depth studies a month.
- Price
- Growth $166 a month billed annually, or $199 monthly
- Free plan
- Yes: 3 seats and 15 self-recruited responses
- Watch the extra costs
- Panel recruitment is pay per use on every plan.
11. Maze
maze.coA product research platform for prototype tests, surveys and live-site tests, with an AI moderator, AI study builder and panel recruitment for larger teams. It connects directly to Figma.
- You bring
- A Figma prototype, live site or survey, and your users or Maze’s panel.
- You get
- Task success and path data, survey results and automated reports; AI-moderated interviews on Enterprise.
- Example
- Test an onboarding prototype to see where people stall, then have the AI moderator ask what they expected to happen.
- Shortlist it if
- Your team designs in Figma and wants task evidence before engineering starts.
- Choose it over
- Lyssna or Useberry when you want prototype tests and AI-moderated interviews under one enterprise contract.
- Think twice if
- You want a self-serve paid plan: beyond the free plan, pricing is sales-led and the AI moderator is an Enterprise add-on.
- Price
- Paid plans on request
- Free plan
- Yes: 1 study a month, 5 seats
- Watch the extra costs
- Panel credits cost $5 each; a participant uses 5 credits for an AI-moderated study on the core panel, 9 on the extended B2B panel.
12. Useberry
useberry.comA usability testing tool for prototypes and live sites, with click tracking, session recordings, user flows and interviews. Bayer’s FarmRise app, Mews and Ferryhopper are among its customer stories.
- You bring
- A prototype or live site and the tasks you want people to complete.
- You get
- Recordings, click hotspots, the paths people took and the steps where tasks failed.
- Example
- Compare two checkout prototypes and see at which step people abandon each one.
- Shortlist it if
- You want detailed task evidence on a published, low self-serve price.
- Choose it over
- Maze when you want a self-serve paid plan, and Lyssna when task recordings matter more than preference and five-second tests.
- Think twice if
- You want AI analysis today: its AI features are listed as coming soon or as an add-on.
- Price
- Growth €83 a month billed annually (€996 a year): 300 responses, 1 seat
- Free plan
- Yes: 10 responses a month, 1 project
- Watch the extra costs
- More responses and seats raise the plan price.
13. Sprig
sprig.comAn enterprise research platform whose AI agents help design studies, field them by link, email, web, mobile app or panel, and write up the results. Thumbtack and Notion are on its customer page.
- You bring
- A research goal, concepts or prototypes, and users inside your product or its 300K+ verified panel.
- You get
- Adaptive surveys, the reasons behind choices and AI-written research reports.
- Example
- Show two onboarding concepts to active users inside your app and compare the reasons behind each choice.
- Shortlist it if
- You run continuous research across several product teams and want to reach users inside the product.
- Choose it over
- Lyssna or Maze when concept tests should sit inside an ongoing in-product research program.
- Think twice if
- You test now and then: it is sold as an enterprise platform.
- Price
- Enterprise contract
- Free plan
- None listed
- Watch the extra costs
- Price scales with response volume, activated capabilities and channels (link, email, web, mobile).
Measure concepts, feature tradeoffs and pricing
These tools put numbers on concepts: purchase intent, preference shares, feature importance and acceptable price ranges. Conjoint and MaxDiff show which features people trade for others; Van Westendorp and Gabor-Granger show where price resistance starts. Conjointly, SurveyMonkey LaunchPad and Pollfish are self-serve and priced in public. Attest, Zappi, quantilope, Suzy and Qualtrics are larger platforms where fieldwork, norms and services are part of the quote.
14. Conjointly
conjointly.comSelf-serve quantitative research with methods that usually need an agency: concept tests, conjoint, MaxDiff, Kano and pricing studies, with AI summaries of open answers as a paid service.
- You bring
- Concepts, feature lists or price points, and your own respondents or its panel.
- You get
- Preference shares, feature importance, price expectations and charts for each concept.
- Example
- Find which bundle of three features, at which price, your target buyers would choose.
- Shortlist it if
- You need to know which combination of features and price people prefer, and you can set up a survey yourself.
- Choose it over
- quantilope or Qualtrics when you want these methods for $2,895 a year, without an enterprise contract.
- Think twice if
- You need explanations more than numbers: open-answer analysis and video answers are paid extras.
- Price
- Professional $2,895 per team a year; Ultimate from $10,000 a year
- Free plan
- Yes: unlimited surveys; advanced methods capped at 20 responses
- Watch the extra costs
- Panel from a $0.55 bid per response (average $1.55); video answers $1.60 a minute; AI text analytics $0.15 a response; AI services need a $100 balance.
15. SurveyMonkey LaunchPad
surveymonkey.comA pay-per-study suite SurveyMonkey launched in June 2026 for concept, pricing, ad and message tests, with built-in methods such as monadic tests, MaxDiff and Van Westendorp and AI-assisted analysis.
- You bring
- Up to 10 text, image or video concepts, and your own contacts or a targeted audience from SurveyMonkey’s 335M+ panel.
- You get
- Scorecards, key-driver analysis, MaxDiff scores and TURF simulations, without building the analysis yourself.
- Example
- Compare four product concept descriptions with category buyers and take the scorecard to the launch meeting.
- Shortlist it if
- You want a structured concept test without designing the method yourself.
- Choose it over
- Pollfish or Conjointly when you prefer a ready-made test design and report to building the survey.
- Think twice if
- You need a fixed price in advance: each study is priced in its cost calculator, and panel responses come on top.
- Price
- Pay per study, no subscription; price shown in its calculator
- Free plan
- No free plan; surveying your own contacts adds no audience cost
- Watch the extra costs
- Panel responses are sold separately and vary with count and targeting.
16. Pollfish
pollfish.comSelf-serve consumer surveys on a 250M+ panel, paid per response, with an AI survey builder and add-on methods such as MaxDiff, conjoint and price sensitivity.
- You bring
- A survey with your concepts, screening questions and quotas.
- You get
- Responses from the targeted panel, with charts and filters for analysis.
- Example
- Screen five product ideas with US parents and keep the two with the highest purchase intent for a deeper test.
- Shortlist it if
- You need a broad consumer sample quickly and do not want a subscription.
- Choose it over
- SurveyMonkey LaunchPad or Attest when you want to pay only per response and write the survey yourself.
- Think twice if
- Your audience is narrow: every screening question, quota and method adds to the $0.95 base.
- Price
- From $0.95 per response; full service from $5,000 a project; enterprise from $10,000 a year
- Free plan
- Free account; building and previewing surveys cost nothing
- Watch the extra costs
- Screening questions add $0.50 to $5.75 per response, quotas $0.55 each, MaxDiff or conjoint $1.00.
17. Attest
askattest.comConsumer research across 59 markets and 70 languages, with templates for monadic and sequential concept tests, newer AI-moderated interviews (Attest Explore) and an AI co-pilot. Sun Pacific and Moneybox are case studies on its concept-testing page.
- You bring
- Concepts and questions for its 150M+ consumer audience.
- You get
- A key-findings board that shows which concept performs best, with tools to compare segments.
- Example
- Test a brand promise in the US and the UK on the same day and compare reactions by age group.
- Shortlist it if
- You are a consumer brand testing the same idea in several countries.
- Choose it over
- Pollfish when you want one flat audience cost across markets; Attest says it charges no premium for hard-to-reach groups.
- Think twice if
- You need a price before a demo: plans are quoted.
- Price
- Enterprise contract
- Free plan
- None listed
18. Zappi
zappi.ioA consumer insights platform for brands that test concepts, packs and ads repeatedly with standard methods, so each result compares with earlier tests and category norms. PepsiCo and McDonald’s are customer stories on its site.
- You bring
- Product ideas, concepts, packs, storyboards or finished ads.
- You get
- Scores against your own history and norms, with AI help to read open answers.
- Example
- Score this year’s six flavor concepts against last year’s launches and keep the ones above your norm.
- Shortlist it if
- You are a large consumer brand that needs comparable scores across many tests and years.
- Choose it over
- Attest or SurveyMonkey LaunchPad when consistent norms matter more than a flexible questionnaire.
- Think twice if
- You have one narrow product question: category norms add little to it.
- Price
- Enterprise contract
- Free plan
- None listed
19. quantilope
quantilope.comAn automated platform for advanced quantitative methods (16, by quantilope’s count, including conjoint and MaxDiff) with access to a 300M+ consumer panel network and AI help with interpretation. Nestlé, Bosch and MoneyGram are named customers.
- You bring
- Concepts, features or prices, and a target consumer audience.
- You get
- Method results such as preference shares and feature importance, in dashboards that update as responses arrive.
- Example
- Screen ten concepts, then run a conjoint on the two finalists to set features and price.
- Shortlist it if
- Your team runs several advanced studies a year and wants to stop commissioning an agency for each.
- Choose it over
- Conjointly when you want a larger method library with fieldwork and research consulting from one vendor.
- Think twice if
- You need one quick test: buying means a platform contract plus a fieldwork quote.
- Price
- Business from $2,300 a month with 3 users; Pro and Enterprise on request
- Free plan
- None listed
- Watch the extra costs
- Fieldwork is quoted alongside the platform.
20. Suzy
suzy.comA consumer research platform that combines surveys and interviews with market intelligence and AI-built deliverables such as briefs and business cases. DoorDash, Walmart and Bumble Bee give testimonials on its site.
- You bring
- Concepts and questions for recruited consumers, plus your existing research documents.
- You get
- Survey and interview results, trend intelligence, and briefs built from them.
- Example
- Test three campaign concepts with recruited consumers and turn the result into a brief for the creative review.
- Shortlist it if
- Your brand team runs frequent concept work and wants research and trend monitoring in one place.
- Choose it over
- Zappi or Attest when you want trend intelligence and ready-made briefs next to the survey and interview results.
- Think twice if
- You run concept tests only occasionally: it is sold as an enterprise platform.
- Price
- Enterprise contract
- Free plan
- None listed
- Watch the extra costs
- Confirm participant and service scope in the quote.
21. Qualtrics Product & Innovation Research
qualtrics.comQualtrics’s research suite for concepts, features and pricing: conjoint, MaxDiff, Van Westendorp and Gabor-Granger, video diaries, AI analysis and synthetic respondents for early screening.
- You bring
- Concepts, features and price ranges, with your customers or Qualtrics panels.
- You get
- Feature preference, price sensitivity and concept results inside the platform many enterprises already use.
- Example
- Measure which features drive preference for a new plan tier and at what price demand falls away.
- Shortlist it if
- Your company already runs Qualtrics and wants concept and pricing research on it.
- Choose it over
- quantilope or Conjointly when governance and an existing Qualtrics contract matter most.
- Think twice if
- Someone plans to treat synthetic respondents as validation: they are model output, not people.
- Price
- Enterprise contract
- Free plan
- None listed for this suite
- Watch the extra costs
- Confirm panel, services and which methods your license includes.
Screen and pre-test ads
Ad pre-testing tools predict how creative will perform before you buy media, and they collect two different kinds of evidence. Behavio and System1 show the ad to real people and measure emotional and brand response against a benchmark. Neurons predicts attention with a model and shows no ad to anyone. System1 and Behavio also sell quick AI screens, which are model predictions too. A heatmap helps you fix layout; it does not report a human reaction. Zappi, in the section above, also tests ads against category norms.
22. Behavio
behaviolabs.comAd pre-tests and post-tests with a nationally representative sample: second-by-second emotional, branding and messaging diagnostics, an AI-predicted attention heatmap and a written summary of recommendations.
- You bring
- Ideas, storyboards, animatics, static visuals, audio or finished video.
- You get
- Diagnostics from 500 people per pre-test (1,000 for a post-test) with recommendations.
- Example
- Pre-test an animatic before production, fix the scene where branding drops, then post-test the ad once it runs.
- Shortlist it if
- You want human ad pre-tests at a published price.
- Choose it over
- System1 when you want published per-test prices and the option of a cheaper AI pre-test first.
- Think twice if
- You need a large global benchmark: System1 compares against 120,000+ ads.
- Price
- Starter $3,000 a year with 1 pre-test; Pro $12,500 a year with 5
- Free plan
- No; a free attention heatmap
- Watch the extra costs
- Extra pre-tests $3,000 on Starter, $2,500 on Pro; AI pre-test from $200; post-tests up to $4,000. EU prices are the same figures in euros.
23. System1 Test Your Ad
system1group.comAd testing that measures how real consumers feel while they watch, predicts short-term sales and long-term brand effects, and benchmarks against 120,000+ ads. An AI screening tier returns in minutes; consumer results arrive from 24 hours.
- You bring
- TV, digital, social, outdoor, audio or print ads, finished or in development.
- You get
- Emotional-response scores, predicted sales and brand effects, and a comparison with competitors’ ads.
- Example
- Test a TV spot and its social cut-down and compare both with the latest ads in your category.
- Shortlist it if
- You make brand advertising and need an established benchmark to defend the media budget.
- Choose it over
- Behavio when benchmark size and competitor comparison matter more than a published price.
- Think twice if
- You need a price up front: pricing sits behind a demo.
- Price
- Enterprise contract
- Free plan
- No; a demo includes time-limited access
24. Neurons
neuronsinc.comUpload creative and Neurons’ models predict attention and ad impact, with heatmaps and visual recommendations. No panel is involved, which makes it a fit for screening many variants early.
- You bring
- Static images or video ads.
- You get
- Predicted attention heatmaps, behavioral scores and recommendations for each visual.
- Example
- Check whether the logo and offer attract predicted attention in 20 banner variants before any go to a human test.
- Shortlist it if
- You produce many variants and want to fix visual hierarchy before paying for human tests.
- Choose it over
- The AI screens from System1 or Behavio when layout and attention are the question: every Neurons package includes unlimited predictions.
- Think twice if
- You need to know what people feel or believe: predictions are model output, not answers from people.
- Price
- Enterprise contract for Starter, Pro and Scale packages
- Free plan
- No; demo
- Watch the extra costs
- Packages include 500 to 2,000 visual recommendations; extra users are an add-on.
Learn from ads after launch
Once ads run, real performance answers the question that pre-tests can only predict. The A/B tests in Meta and experiments in Google Ads compare variants at no cost beyond your ad budget. A creative analytics tool then shows which hooks, formats and messages drive results across many ads, which tells you what to test next. It does not tell you why consumers react, so it does not replace concept research.
25. Motion
motionapp.comCreative analytics for paid ads: Motion tags every ad you have run, ties creative choices to results, and its AI analyst, Runneth, answers questions and drafts briefs in Slack. True Classic, HexClad and Jones Road are vendor examples.
- You bring
- Connected ad accounts and your creative history.
- You get
- AI tags, ad leaderboards, creative reports, competitor inspiration and briefs for the next variants.
- Example
- Find which opening hooks kept costs down last quarter and brief three new variants on the strongest one.
- Shortlist it if
- You spend enough on paid social to need a weekly read on which creative works.
- Choose it over
- The ad platforms’ own reports when you need creative-level tags and comparisons across accounts.
- Think twice if
- You want to know what people think: it shows what performed, not why consumers reacted.
- Price
- Starter $750 a month up to $50,000 monthly ad spend; Pro $1,200 a month above that
- Free plan
- No; a free trial
- Watch the extra costs
- Above $125,000 monthly ad spend the Growth plan is quoted; AI usage has a token allowance.
Choosing between close alternatives
Feedbaq or an enterprise AI research platform?
Choose Feedbaq when you want to run a concept study yourself with your customers, prospects, waitlist or community. Show an image or video, hear people explain their reactions by voice or narrated screen recording, and use AI follow-ups to probe the reasons. Choose Outset, Listen Labs or GetWhy when an enterprise research program needs recruitment, multi-market fieldwork or research services. Feedbaq is our recommendation for regular concept tests with customers you can invite.
Outset, Conveo, Listen Labs and GetWhy
All four recruit real people and let an AI interview them. Outset takes text, voice and video answers in 40+ languages, and its team can program the guide for you. Conveo and GetWhy are built around video, which matters when clips will carry the argument in a stakeholder meeting; GetWhy also offers its own research agency. Listen Labs bundles study design, recruitment, interviews and price tests, and its Salesforce move makes the contract terms worth checking. Outset, Listen Labs and GetWhy sell enterprise contracts; Conveo publishes agency pricing and quotes brand plans. Ask each vendor who recruits, what an interview minute or completed interview costs, how you access raw recordings, and how much analysis their team does.
PickFu or Wynter
PickFu answers “which of these do consumers prefer, and why?” for a dollar or two a response. Wynter answers “does this CFO understand my pricing page?” for $899 or more a test. If your buyers are a specific B2B role, a cheap consumer panel gives you confident answers from the wrong people.
Lyssna, Maze or Useberry
All three test designs and prototypes. Lyssna is the broadest for quick checks, with preference and five-second tests and a free plan. Maze suits teams who work in Figma and want AI-moderated interviews in an enterprise contract. Useberry has the lowest published paid plan, at €83 a month billed annually, and centers on task recordings and click paths. None of them tells you whether customers need the product; they tell you whether people can use the design.
Conjointly or Zappi, quantilope and Qualtrics
Conjointly gives a single team conjoint and MaxDiff at $2,895 a year, and you write and run the study. Zappi, quantilope and Qualtrics are research platforms for organizations that run many studies: you pay for norms, method breadth, panel access and support, and the quote covers fieldwork. If you run one pricing study a year, Conjointly or Pollfish’s method add-ons are the proportionate choice.
Neurons or System1 and Behavio
Neurons tells you where a model expects eyes to land. System1 and Behavio tell you how a sample of real people felt about the ad. Use the model to fix visual hierarchy cheaply and early; use the human test to decide whether the ad earns its media budget.
Motion or a pre-test
Motion learns from ads that already spent money. A pre-test learns before you spend. Use Motion to decide the next creative question, then test the new concepts before production. Do not read Motion’s performance data as consumer validation of a product concept.
Plan the first study and its full cost
Make the stimulus as clear as the decision you want to make. A concept card, a screenshot, a clickable prototype, a live link, a video and an animatic each test something different, and not every plan accepts every format. Confirm the formats on the tier you would buy. If you compare concepts, make them equally finished, or people will pick the most polished one.
Size the first round for its purpose. A first round to find misunderstandings can be small, because you are looking for problems, not measuring how common they are. Estimating preference across a market or declaring a reliable winner needs a much larger, matched sample for each concept. Our guide on how many people a concept test needs works through both cases.
Use benchmarks only when they compare like with like. Large-brand ad norms help a consumer brand defend a TV budget. They say little about whether a SaaS onboarding concept makes sense to a new user.
Price the whole project. Add up:
- Platform access: a seat, a plan or a per-study fee.
- Participants: panel responses, recruitment fees and incentives, which rise with targeting and seniority.
- Usage: interview minutes on Conveo, panel credits on Maze, method add-ons on Pollfish.
- Services: guide writing, project management and analysis from the vendor’s team.
Read the results for what to fix. Say most people describe your “autopilot” concept as “it sends emails without me checking”. The winner matters less than the misunderstanding: rewrite the concept to say what the person approves before anything goes out, then retest the revised card with a fresh group.
Four concept-testing workflows with Feedbaq
Each example uses Feedbaq to collect reactions and decide what to change. Share the study with people who match the audience for the concept.
A startup product concept
- Put equally detailed concept cards into a Feedbaq study and send the link to target customers or your waitlist.
- Ask people to explain the problem, the promised value and what would make them try it. Let AI follow-ups probe unclear reactions.
- Review the recordings and transcripts, revise the concept around the clearest misunderstandings, and retest it with a fresh group.
B2B positioning
- Show a homepage screenshot or message card in Feedbaq and invite prospects with the job title you sell to.
- Ask what the product does, who it is for and which claim they would need evidence for. Hear their explanations by voice.
- Rewrite the confusing or unconvincing claims, then use a second Feedbaq round to check whether buyers understand the revision.
Packaging reactions
- Show two or three package images in Feedbaq to customers who buy the category.
- Ask which they prefer with a choice question, then ask them to explain what they think is inside and what influenced the choice.
- Use the preferences and voice explanations to fix confusing names, claims or visual details before another round.
Ad concept feedback
- Show a storyboard, key visual or draft video in Feedbaq and send the study to people who match the campaign audience.
- Ask what they remember, what the ad promises and what feels unconvincing. AI follow-ups probe the reactions that need more explanation.
- Review the original answers with the creative team, revise the hook or claim, and test the revised concept before committing to production.
For the questions to put in front of people, see the concept testing questions guide. For tools that collect and organize ongoing customer feedback, see our customer feedback tools guide.
Free template
The idea or concept template
Put a design in front of people and hear the unfiltered first reaction, before you build it.
Use this template, free- 1How do you handle [the problem] today?Voice
- 2Take a look at this. What is your first reaction?Voice
- 3In your own words, what does this do?Voice
- 4How relevant is this to you?Choice
- 5What would stop you from using this?Voice
- and 1 more question
Questions people ask
What is concept testing, and how is it different from usability testing?
Concept testing shows people an idea before you build or launch it, such as a concept card, message, package or ad, and checks whether they understand it, want it and why. Usability testing gives people tasks on a prototype or live product and shows where they fail. A usability test can expose friction in a flow, but it cannot tell you whether anyone needs the product.
Can I test an ad before running it?
Yes, in three ways. A model such as Neurons predicts where attention will go, with no people involved. A human pre-test such as Behavio or System1 shows the ad to real people and compares their emotional and brand response with a benchmark. AI-led interview tools such as Outset or Conveo ask people what they understood and why. After launch, Meta and Google A/B tests and a creative analytics tool such as Motion show what actually performed.
What is the cheapest way to run a concept test?
Test with people you can reach yourself, or buy a small focused panel. Feedbaq costs $49 a month with all features, for testing with your own users, waitlist or community. Lyssna, Maze, Useberry and Conjointly have free plans with limits. PickFu starts at $1 a response and Pollfish at $0.95, though targeting and screening raise both. A cheap response is not cheap if it comes from the wrong audience.
Can AI replace real participants in concept testing?
No. AI does three jobs in these tools: it interviews real people, analyzes what real people said, or simulates answers, as in Outset's Digital Twins, Listen Labs' behavior simulations, Qualtrics' synthetic respondents, the AI ad screens from System1 and Behavio, and Neurons' attention predictions. Only the first two are evidence from people. Simulated answers can help narrow options, but they cannot show that a market wants something.
How many people do I need for a concept test?
It depends on the purpose. A first round to find misunderstandings can be small, because you are looking for problems, not measuring how common they are. Estimating preference or declaring a reliable winner needs a much larger, matched sample for each concept. Our concept testing questions guide works through both cases.
Can I test pricing or packaging?
Yes. Conjoint and MaxDiff show which features or package options people trade for others, and Van Westendorp and Gabor-Granger show where price resistance starts. Conjointly offers these self-serve from $2,895 a year, Pollfish adds them per response, and SurveyMonkey LaunchPad, quantilope and Qualtrics offer them in ready-made or enterprise studies. For a quick package preference, PickFu is faster.
Which concept testing tools have a free plan?
Lyssna has a free plan with 3 seats and 15 self-recruited responses, Maze allows 1 study a month, Useberry 10 responses a month, and Conjointly caps advanced methods at 20 responses. PickFu and Pollfish have free accounts where you pay per response. Feedbaq has no free plan, but building and previewing a study is free.
What should I do with concept test results?
Read them for what to fix. If most people describe an 'autopilot' concept as something that sends emails without them checking, rewrite the concept to say what the person approves first, then retest the revised version with a fresh group.
Keep reading
Concept testing questions: 20 to ask before you build
20 concept testing questions in the order to ask them, the wordings that bias answers, how many people you need, and how to read the results.
Read the guideVoice feedback: why spoken answers tell you more than typed ones
Spoken answers run about three times longer than typed ones. What the research says about voice feedback, when to use it, and how voice surveys work.
Read the guideSources
- Outset, pricing Checked 1 October 2026.
- Outset, platform
- Conveo, product
- Conveo, agency pricing FAQ Agency terms. Checked 1 October 2026.
- Conveo, Series A announcement Source of the named customers.
- Listen Labs, product
- Listen Labs, “Listen Labs is joining Salesforce” Checked 1 October 2026.
- GetWhy, product
- Voxpopme, product
- Voxpopme, pricing Enterprise contract, priced per product. Checked 1 October 2026.
- Remesh, product
- Feedbaq Plan checked 1 October 2026.
- PickFu, pricing Checked 1 October 2026.
- Wynter, pricing Checked 1 October 2026.
- Wynter, about Pay-as-you-go test price.
- Lyssna, pricing Checked 1 October 2026.
- Maze, pricing Checked 1 October 2026.
- Maze Help Center, panel credit costs
- Useberry, pricing Checked 1 October 2026.
- Sprig, pricing Checked 1 October 2026.
- Conjointly, pricing Checked 1 October 2026.
- SurveyMonkey, LaunchPad announcement 10 June 2026.
- SurveyMonkey, LaunchPad concept testing Checked 1 October 2026.
- Pollfish, pricing Checked 1 October 2026.
- Attest, concept testing
- Zappi, platform
- quantilope, platform
- Suzy, platform
- Qualtrics, product and innovation research
- Behavio, pricing Checked 1 October 2026.
- System1, Test Your Ad Checked 1 October 2026.
- Neurons, pricing Checked 1 October 2026.
- Motion, pricing Checked 1 October 2026.
- Motion Help Center, Runneth in your plan
- MagicBrief, shutdown notice Points customers to Canva Grow.
- Meta, A/B testing
- Google Ads Help, about experiments