Help center

Getting started

Create an account with your email or with Google. Your first sign-in opens a workspace with sample studies and responses, so the Results tab has something to show. Delete the samples whenever you want. The plan is $49 a month with 100 responses included.

Building a study

A study is a welcome page, a list of questions and a thank-you page. Each question asks one question and takes a voice answer, a screen recording, a typed answer or a choice from a list. Turn on follow-ups on a question, and the AI asks about what the person said: up to three questions, or two on a screen recording. Start from a template or a blank study, then edit the draft until it reads the way you would ask in person.

Sharing the link and publishing versions

Publishing freezes the draft as version 1 and makes the study link live. The link opens in any browser on a phone or a computer. You can keep editing the draft after publishing; participants see the published version until you publish the changes. Every response records the version it answered, so the results stay consistent when questions change.

Microphone permissions

The browser asks for the microphone on the first voice question, never on the welcome page. If a participant declines, the question switches to typing and shows how to turn the microphone back on. The steps depend on the browser.

• Chrome and EdgeClick the icon at the left of the address bar, set Microphone to Allow, then reload the page.
• Safari on iPhoneTap the aA button in the address bar, open Website Settings, set Microphone to Allow, then reload.
• Safari on MacOpen the Safari menu, choose Settings for This Website, set Microphone to Allow, then reload.
• FirefoxClick the permissions icon at the left of the address bar, clear the blocked microphone entry, then reload.

Your data

Recordings, transcripts, typed answers and choices stay as long as the workspace exists. Deleting a response removes its recordings and transcripts at once. Set a monthly response limit in Settings if you want a hard cap on volume and cost.

Connecting an AI agent

Connect Claude, ChatGPT, Codex, Cursor, Grok or any other MCP client to Feedbaq. Your agent can then create a study, add and edit questions, publish it, and read the responses with their transcripts. Add the server address below to your agent, sign in to Feedbaq, and choose the workspace the agent may use.

https://feedbaq.to/mcp

Read the full MCP guide: setup for each agent, every tool, example prompts and troubleshooting.

Get in touch

Email peter@feedbaq.to for help with your account, a study, a recording, the ChatGPT connection or a payment.

Include your workspace name, what you tried, and the error message you saw. A screenshot can help. Hide participant answers, personal details, passwords and access tokens before sending it.

For a billing problem or a refund request, include the email used for your account and the invoice reference. Keep card details out of your message. A workspace owner or admin can manage the subscription under Settings → Usage & billing.

Privacy and security

Send privacy requests and security reports to peter@feedbaq.to. For a security report, describe the affected page and how to reproduce the problem using sample data.

If you answered a study, contact the organisation that invited you first. It decides how your answers are used. If you cannot reach it, send us the study link so we can help route your request.

See our privacy policy and terms of service.